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Hondo ISD offers health insurance to employees and their families through TRS ActiveCare-AETNA 

There are currently three ActiveCare plans offered through TRS-ActiveCare:  ActiveCare 1-HD, ActiveCare Select and ActiveCare 2. For information you can link directly to the Aetna website to view the current online Enrollment Guide, Benefits Booklet, Highlights of Plans and Summary of Benefit (SBC). You can also link to the Caremark website for a list of Maintenance prescriptions, formularies, to locate a Pharmacy and to check the cost of medications.


TRS-ActiveCare Customer Service Number: 
  Option 1, Aetna (medical)
  Option 2, Caremark (prescription drug)


The Aetna Health Concierge is your single point of contact for benefits and wellness information. Your concierge is a benefits expert who can help you put all the pieces together – benefits, providers, services, wellness programs and tools, and online resources.  Your Concierge can help you make informed decisions, get the care and services you need, save money and live healthier.

Whether you need a quick answer, help to untangle a difficult issue or someone to explain your benefits, you have an advocate dedicated to your needs.

Watch this video to learn how your Aetna Health Concierge can help you. 



Supplemental coverage and Cafeteria Plan benefits are handled by our
Third Party Administrator

           US Employee Benefits Service Group (formerly known as RIATA)
           245 Landa Street
           New Braunfels, Texas 78130  
           1-888-836-5100  fax 830-606-2558    


Group Name: Hondo ISD
Group Number: 323020
Questions/Comments: 1-800-507-3800
To select a provider call or log onto


Group Name: Hondo ISD
Group Number: 00026943 000000
Questions/Comments: 1-800-423-2765
To check claim status, email:


Questions/Comments: 1-800-521-3535


Questions/Comments: 1-800-283-9233


Benefits Department

Phone# 800-368-1135

Fax#: 971-321-8400